This Privacy Policy explains how SpinBob, operated by Win Top Ltd, collects, uses, stores, and shares your personal data when you use our web platform. It applies fully to all players residing in the United Kingdom. Please read it carefully so you understand your rights and our responsibilities.

What We Collect and Why

When you create an account, we collect information such as your full name, date of birth, email address, and payment details. This information is necessary to verify your identity, process deposits and withdrawals, and meet our obligations under the licensing conditions set by the Anjouan Gaming Authority. During transaction processing, we may also collect billing information associated with your chosen payment method. We do not collect more than we need, and every piece of information serves a defined operational purpose.

We also gather technical data as you navigate our web platform. This includes session logs, browser type, device type, and IP address. We use this data to maintain the security and stability of the platform, detect unusual activity, and ensure that your experience functions as intended. Cookies are used to manage your session and remember your preferences; you can adjust cookie settings through your browser at any time, though doing so may affect certain aspects of how the platform operates.

How We Protect and Share Your Data

Your data is protected using 256-bit SSL encryption during transmission, and stored on secure servers with restricted internal access. Only staff members who require access to perform their specific role are permitted to view your personal information. We take reasonable technical and organisational steps to prevent unauthorised access, loss, or misuse of your data.

We share your data only in limited, clearly defined circumstances. Payment gateways process your financial transactions and receive only the information necessary to complete those transactions. Identity verification services may receive documentation you submit to confirm your identity, as required by our licensing obligations. Regulatory authorities may request access to your data where we are legally required to comply. We do not sell your personal data to third parties, and we do not share it for marketing purposes without your explicit consent.

You have the right to access the personal data we hold about you, request corrections if any information is inaccurate, or ask us to delete your data where no legal obligation requires us to retain it. To exercise any of these rights, please contact our support team through the channels available on our web platform. We will respond to verified requests within a reasonable timeframe in accordance with applicable data protection standards.

We retain your personal data for as long as your account remains active. Following account closure or a period of inactivity, we retain data only for as long as required by our regulatory and legal obligations. Once that retention period has passed, your data is securely deleted or anonymised.

If we make material changes to this Privacy Policy, we will notify you through our web platform or by email before those changes take effect. Continued use of the platform following notification constitutes acceptance of the updated policy. We encourage you to review this page periodically to stay informed of how we handle your data.